Quality Control is the process by which businesses review the quality of all factors involved in production. The aim of management and employees should be to strive for excellence. High quality is to be maintained regardless of whether a product is in great demand at the moment or not. These are a few things that will aid in maintaining quality:
- Good quality material
- Well-trained employees
- Customer service quality
- Good methods for customer feedback
- Means of analysing and measuring profitability and growth
- Increased productivity
- Setting goals in place and measures for reaching such goals
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